After an eligible Australian telehealth consult, practitioners using ADHA-conformant ePrescribing software can send the patient an electronic prescription token (often by SMS or email) for dispensing at a participating pharmacy — without relying on posted paper when the electronic path works correctly.
Remote consult → electronic script (high level)
- Eligible consult — you are a registered Australian human health practitioner conducting a telehealth (or other remote) consult under your clinic’s clinical and telehealth policies.
- Conformant software — you prescribe in ADHA-conformant electronic prescribing software (verify current register status from official sources).
- Identity checks complete — clinic and clinician onboarding for that software is already done (or completed before the first live telehealth script).
- Write and send — select the patient, medicine and any PBS / authority settings that apply within your scope, then send.
- Patient receives a token — typically SMS or email with a QR / token a participating Australian pharmacy can dispense.
Why clinics care about device fit
Telehealth lists rarely sit on one desktop forever. Practitioners often want the same prescribing app on Android devices and Apple mobile devices, including phones and tablets, as well as desktop/web. On Android, apps are commonly distributed via the Play Store; on iPhone and iPad, via the App Store — confirm current ScriptPad store listings on scriptpad.health.
Clinic readiness checklist
- Patient identity and consent steps for remote care (clinic policy)
- How reception explains electronic tokens to patients who expected paper
- Backup path if SMS/email delivery fails (clinic-defined)
- Supervised first telehealth eScript before a full list
Where ScriptPad fits
ScriptPad is a standalone Australian ePrescribing app designed for registered human health practitioners who need prescribing that works beyond a single desktop — including telehealth. Explore the 14-day free trial to test the remote consult → token pathway with your team.
Frequently asked questions
Can Australian doctors prescribe electronically after a telehealth consult?
Yes, when they are eligible human health practitioners, use ADHA-conformant electronic prescribing software, and have completed required clinic checks. The patient typically receives an electronic token for pharmacy dispensing.
Does the patient still need a posted paper script?
Usually not when the electronic pathway is working correctly. Patients commonly receive a token by SMS or email. Follow your clinic policy and current Australian guidance.
What devices work for telehealth prescribing?
Look for software available on Android devices and Apple mobile devices, including phones and tablets, plus desktop/web — so you can prescribe from the same setup you use for the consult.
Is telehealth prescribing the same as store-and-forward advice bots?
No. This guide assumes a registered practitioner–patient consult under Australian telehealth arrangements. Clinical responsibility remains with the prescribing practitioner.
Does this cover veterinary telehealth?
No. Human Australian health practitioners only.
Related: All guides · Mobile ePrescribing · Specialist ePrescribing
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