eRx entity ID for clinic onboarding

When a clinic enables electronic prescribing in Australia, onboarding involves identifiers that connect the practice or prescribing entity to electronic prescription exchange infrastructure. One term that comes up is an eRx entity ID (wording can vary). It sits alongside clinician-level identifiers such as an HPI-I.

What it is, at a high level

An eRx entity ID is typically an identifier associated with a prescribing entity — commonly a clinic, organisation, or prescribing site — used when clinical software connects to electronic prescription exchange services. It helps situate prescribing in a clinic or organisational context, while your HPI-I identifies you as the individual prescriber.

You do not need to become an exchange specialist to use ScriptPad. The useful takeaway is simply that clinic-level and clinician-level identity both matter for going live.

How ScriptPad onboarding works for eRx

ScriptPad is built for Australian practitioners as standalone e-prescribing software, or alongside a PMS. Connecting to the national electronic prescription framework is part of going live — and ScriptPad takes the clinic eRx registration work on during onboarding rather than leaving you to chase it as a separate project.

• Start with a free trial or talk to sales.
• Have your HPI-I ready, plus basic clinic / practice details we request on the onboarding form.
• Our team coordinates the eRx registration steps required for your clinic to prescribe through ScriptPad.
• You stay focused on clinical workflow; we keep the exchange identity setup on our side of the process.

If your clinic already issues electronic prescriptions through another system, tell us during onboarding. We will confirm what still needs to be lined up for ScriptPad — without asking you to reverse-engineer another product’s setup.

What we ask you for (and what we do not)

We ask for the clinician and clinic information needed to complete onboarding accurately (for example your HPI-I and practice details). We do not expect individual doctors to invent identifiers, reuse another clinic’s values, or run a parallel DIY registration project outside ScriptPad onboarding.

Support can explain which fields on the ScriptPad form are required and help if something looks incomplete. The operational eRx registration work for ScriptPad customers is handled through onboarding with our team.

Related: Find your HPI-I · Standalone vs PMS · All guides